OUR SUSTAINABLE TOURISM POLICY
We aim to offer our valued guests the highest quality accommodation experience. In this direction;
Legal Requirements
In all our product and service processes, we act in accordance with the National and International Laws and other relevant laws and other conditions that our institution is obliged to comply with, respecting the legal regulations and the rule of law.
Safety of Our Stakeholders and Investing in People
All our stakeholders are our most valuable asset.
The health and safety of our employees, suppliers and even all of our stakeholders is our priority. We provide continuous training to all our employees to increase health and safety awareness, risks are constantly reviewed, and we follow and meticulously implement technological developments to reduce risks in line with developing conditions.
All stakeholders have the freedom of thought and belief, and we do not discriminate against anyone in terms of language, religion, race, gender, social class, age and union membership. Protection of human rights is our basic rule.
Guest Satisfaction
Our guests are the reason we exist. We ensure to follow up all guest suggestions and complaints from all kinds of sources, resolve complaints in accordance with ethical codes of conduct, and turn complaints into opportunities for ourselves by informing our guests transparently about this issue.
Respect for the Environment and Conservation of Natural Life
Adopting the commitment to protecting the natural environment as a principle in all our activities and using our resources in the most efficient way, we are sensitive about preventing environmental pollution, reducing the amount of waste as zero waste and making it harmless to nature by recycling the generated ones, reducing climate change and protecting biodiversity and ecosystem.
Energy-saving
We aim to continuously improve our energy performance by using our energy resources in the most efficient way in our hotel.
Food Safety – Hygiene
In order to provide service in accordance with the Food Safety principles, we continuously improve the food safety management system throughout the food chain by keeping the hygiene conditions in the foreground.
Support to Local Economy and Sustainability
We are aware of our contribution to the local economy, therefore, while choosing our suppliers, we give priority to local suppliers that prioritize product and service quality. For sustainable tourism, we make environmentally friendly purchases that produce less energy, water and waste.
Child Abuse and Harassment
We believe that everyone should take responsibility for the protection of children. We know that child welfare and the protection of children from all forms of harm are of the utmost importance and that it is our primary duty to protect all children with whom we relate from physical and mental abuse. Our hotels, which compete in the national and international markets in the light of these principles, always show the necessary determination to be a leader, constantly develop and provide resources.